Thread: The New GM
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  #11  
Old 08-23-2011, 08:28 PM
Charles Charles is offline
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Join Date: May 2009
Posts: 10,348
Quote:
Originally Posted by skippy_ps View Post
It seems that the actual issue is that they're not going to sit still for a class action suit over whatever the issue is with the rear end. My understanding is that if your Impala is within the original warranty parameters under the old GM, they'll fix it if you take it in.

Murray
Being I ain't real smart, I still go back and fix things free gratis for people I've worked for 10 or 15 yrs after the fact, even though I specify that I only guarantee labor and materials for a period of one year, which is written on the contract I give them.

And there is no place to sign my contract, as their word, as well as mine is all that matters. Basically it's no more than a hard bid, type written, which specifies what I'm going to do and how much they're going to pay.

And I like it like that, because I generate so many of them, I can't remember what I've told them in the first place. That way we both know.

While it costs me some money, I have repeat customers that go back to every since I've been in business.

It's what you call Karma, get it???

Chas
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